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TERMS & CONDITIONS


—  GENERAL INFORMATION

These terms and conditions apply to all sales of goods and services from www.rainydays.no to consumers. Rainydays Oslo do not guarantee that all items in the webshop are in stock at all times. If the consumer has bought an item that is unavailable, Rainydays Oslo reserves the right to cancel the order from the consumer. In this case, the consumer will be contacted.

—  DELIVERY TERMS
NORWAY

The shipping cost within Norway is 89 NOK. Orders will arrive at the customer’s postal address within 3-5 days* from the day the shipping confirmation is received by the consumer.

INTERNATIONAL

The shipping cost for international orders is 200 NOK. International orders will be delivered within 5-10 days* from the day the shipping confirmation is received by the consumer. *Please note that delivery times are provided as guidelines and do not take into account possible delays caused by payment authorization and/or stock availability.

— RETURN & EXCHANGE

If the buyer wants to return an order they need to submit a formal notice to Rainydays Oslo within 14 days after receiving the package. The notice must be submitted by e-mail to sales@rainydays.no and Rainydays Oslo do not pay the transportation costs of this return. The item must always be delivered back to Rainydays Oslo in the same condition and original packaging as when it was received. Items bought on sale cannot be returned.

If the buyer experience defects on an item bought from rainydays.no they need to submit a mail to sales@rainydays.nowith a photograph and explanation of the defect need to be included. Rainydays Oslo will reply to all emails within one working day.

— TAXES & DUTIES
NORWAY

All prices in the web shop are shown in NOK and therefore include Norwegian VAT of 25%.

INTERNATIONAL

All prices are shown in NOK and the customer will be debited in that currency. Note that as all prices in the webshop are shown in NOK, they therefore include Norwegian VAT of 25%. The VAT will be deducted for all orders shipped outside Norway, however, the buyer will then have to pay local tax (VAT/MVA). Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country Any parcels returned to us due to customs charges being higher than expected, we reserve the right to refund the transaction minus all costs incurred.

— CONTACT CUSTOMER SERVICE

At Rainydays Oslo we will only be happy once you are, and we would like to make your shopping experience with us as pleasant as possible!

 

If you have any questions please contact the customer service at sales@rainydays.no, Phone + 47 93025885.

Consumer purchases are governed by Norwegian Law. You must be 18 years of age to shop at www.rainydays.no